I applied online. The process took 2 weeks. I interviewed at Florida Blue in Oct 2021
Interview
Job posting extremely misleading. Requirements were changed after my interview in front of a panel. Interviewers were not friendly. Very weird aura. Ask questions that had nothing to do with the role. When I was asked to ask questions seemed rush. No enthusiasm at all! Didn't feel welcomed.
I applied online. The process took 4 weeks. I interviewed at Florida Blue (Jacksonville, FL) in May 2017
Interview
Applied, received and email to take personality assessment. A few weeks later received the email to complete the Video Interview. Got a phone call about a month later with a job offer.
Group interview with a 3 person panel at first. The panel was made of 3 managers; 2 men & 1 woman. After going over general info about the company & position, we were asked to create a business as a group. After the group exercise, we then broke up into 1 on 1 sessions
Interview questions [1]
Question 1
Discuss a time you had a difficult working relationship with a person & how did you manage?
Discuss a time your idea was implemented to solve a problem of make a process better in the work place?
Discuss a time you went above and beyond to help a customer?
Service Advocate IV applicants have rated the interview process at Florida Blue with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 65.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Service Advocate IV roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Florida Blue overall takes an average of 31 days.
Common stages of the interview process at Florida Blue as a Service Advocate IV according to 2 Glassdoor interviews include:
Group panel interview: 25%
One on one interview: 25%
Phone interview: 13%
IQ intelligence test: 13%
Drug test: 13%
Presentation: 13%
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