Customer Service Advocate applicants have rated the interview process at Florida Blue with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Advocate roles take an average of 11 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Florida Blue overall takes an average of 31 days.
Common stages of the interview process at Florida Blue as a Customer Service Advocate according to 6 Glassdoor interviews include:
Group panel interview: 25%
Skills test: 25%
Personality test: 17%
Drug test: 8%
Presentation: 8%
Background check: 8%
Phone interview: 8%
Here are the most commonly searched roles for interview reports -
Did step one which is applied Applied then had video interview which is step two of the interview process. I was asked nine questions during the video interview that we’re job related and also about my personal beliefs
It was a lot of “tell me about a time” questions
She asked me about my history in the medical field. It was three extra ppl on the zoom to interview me but only one person asked me six questions. The questions were very easy.
I applied online. I interviewed at Florida Blue (Jacksonville, FL)
Interview
It was very easy. I filled out an application and then received an email to complete a virtual interview. Interview was recorded, not live. The questions were basic and the HireVue system gives you a short period of time to prepare after showing you the question.
Interview questions [1]
Question 1
Name a time when you had an issue with a coworker.