I applied online. The process took 3 weeks. I interviewed at Florida Blue (West Palm Beach, FL) in Mar 2022
Interview
Research the STAR method and prepare for the recorded video interview. After video interview someone will reach out for 2nd interview with 2 to 3 people from management. Much more laid back and comfortable in 2nd part. Then if chosen someone will reach out and walk you through next steps.
Interview questions [1]
Question 1
Give us a time when you had to make a quick decision.
I applied online. The process took 4 weeks. I interviewed at Florida Blue in Sep 2017
Interview
Very professional interview. He asked some good questions and answered all of mine instead of evading them like a lot of scammers do in this town. Very much would reccomend more apply for this company.
Customer Service applicants have rated the interview process at Florida Blue with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 25 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Florida Blue overall takes an average of 31 days.
Common stages of the interview process at Florida Blue as a Customer Service according to 2 Glassdoor interviews include:
Drug test: 20%
One on one interview: 20%
Group panel interview: 20%
Background check: 20%
Phone interview: 20%
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