Service Advocate applicants have rated the interview process at Florida Blue with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 65.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Service Advocate roles take an average of 16 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Florida Blue overall takes an average of 31 days.
Common stages of the interview process at Florida Blue as a Service Advocate according to 10 Glassdoor interviews include:
Skills test: 24%
Phone interview: 18%
Drug test: 18%
Background check: 12%
Group panel interview: 12%
One on one interview: 9%
IQ intelligence test: 3%
Personality test: 3%
Presentation: 3%
Here are the most commonly searched roles for interview reports -
The process took 3 weeks. I interviewed at Florida Blue in May 2011
Interview
I was asked several behavioral interview questions. I interviewed with a 2:panel. I was drilled for about an hour . Why I was answering the questions the panel was writing down my answers. The questions that they asked me were three parts questions and they wanted examples of each situation. There was alot of silence in the room at different times. They were friendly.
Interview questions [1]
Question 1
Tell me about a toime you dint meet an expected goal? What were the details and the ending result?
Easy. Did a recorded interview. Then zoom interview. They were nice. Don’t be scared to ask questions. Use the star method. They were very easy going. I worked there for almost a year and quit.
Easy 2 step with friendly team and management. Positive and upbeat culture all around. Would recommend if looking to get your foot in the door. To start something new geared towards the insurance and healthcare field.
Straight forward. You are given two chances to respond to the interview questions. There are not many of them, some do however have not just one part. Communication was quite fast as well.