I applied online. The process took 2 weeks. I interviewed at Foot Locker (Birmingham, England) in Nov 2016
Interview
Group interview with around 11 others. Was nervous at first, however the tasks were relatively straight forward and quite enjoyable. The managers were very helpful and understanding. It was obvious that many of the applicants would not make it to the next stage, due to the lack of knowledge they had with trainers.
Interview questions [3]
Question 1
Design a shoe, and sell it to the assessors (manager and deputy).
Role play with the groups broken into pairs. Customer and associate situation, where you have to cater to the customers needs in finding a pair of shoes and extra additional pieces such as clothes or hats.
The interview setting is a group interview. Everyone was dressed somewhat casually and in their favourite sneakers. We were interviewed by the store manager and an assistant manager in both English and French since it was in Quebec. The questions were relatively easy, and it was easy to get your personality out there in this kind of environment.
Interview questions [1]
Question 1
If an item was out of stock, how would you handle that situation with a customer?
I applied online and got a phone call a week later to do the in person interview. In person I had to visit the store and ask for the manager that contacted me.
It was 10-15 minutes. Went pretty easy. They asked about me random questions and then told me about the job. The interviewer was nice and told me not to worry and that it is just general things.