I applied online and got a phone call within the next few weeks. There was a brief phone interview and then a interview date was scheduled. Interview room with 4 to 5 others, they asked many questions on competitiveness and being a leader. Also asked the basic peraonality questions.
Interview questions [1]
Question 1
Describe a time where you had to be a leader. Describe superior customer service. Name a situation that was difficult that you had to overcome.
The interview setting is a group interview. Everyone was dressed somewhat casually and in their favourite sneakers. We were interviewed by the store manager and an assistant manager in both English and French since it was in Quebec. The questions were relatively easy, and it was easy to get your personality out there in this kind of environment.
Interview questions [1]
Question 1
If an item was out of stock, how would you handle that situation with a customer?
I applied online and got a phone call a week later to do the in person interview. In person I had to visit the store and ask for the manager that contacted me.
It was 10-15 minutes. Went pretty easy. They asked about me random questions and then told me about the job. The interviewer was nice and told me not to worry and that it is just general things.