I applied online. The process took 2 weeks. I interviewed at Foot Locker (Kuala Lumpur) in Jul 2022
Interview
Great experience with the interviewer . Ask about critical thinking questions to see the ability on how we answer the question . A relax interview session with the person in charge
Interview questions [1]
Question 1
Tell me about good and bad experience in customer service
The interview setting is a group interview. Everyone was dressed somewhat casually and in their favourite sneakers. We were interviewed by the store manager and an assistant manager in both English and French since it was in Quebec. The questions were relatively easy, and it was easy to get your personality out there in this kind of environment.
Interview questions [1]
Question 1
If an item was out of stock, how would you handle that situation with a customer?
I applied online and got a phone call a week later to do the in person interview. In person I had to visit the store and ask for the manager that contacted me.
It was 10-15 minutes. Went pretty easy. They asked about me random questions and then told me about the job. The interviewer was nice and told me not to worry and that it is just general things.