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      Forbright Bank

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      Digital Specialist Interview

      Jul 14, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Forbright Bank

      Interview

      Alright. There was a four stage process. First a video interview where you record yourself answering questions such as “what are your strengths?” “How would you handle an irate customer?” Then a phone interview with HR. Again same type of questions along with what your background is and what you can bring to the company. Then an interview with a team lead and the manager. Again same type of questions. Then last interview with head of the call center. Same questions. Overall fine interviews just very repetitive.

      Interview questions [3]

      Question 1

      Describe a time you received a coaching? What was it and how did you overcome it?
      Answer question

      Question 2

      Describe a time you had to deal with an irate customer. How did you overcome it?
      Answer question

      Question 3

      What can you bring to the company that sets you apart from others?
      Answer question
      avatar
      Forbright Bank response
      10mo
      Thank you for sharing your honest feedback. We strive to provide a streamlined and effective process and will continue to make improvements.