Associate Technical Support Engineer applicants have rated the interview process at Forcepoint with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 71.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Associate Technical Support Engineer roles take an average of 18 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Forcepoint overall takes an average of 21 days.
Common stages of the interview process at Forcepoint as a Associate Technical Support Engineer according to 2 Glassdoor interviews include:
Phone interview: 25%
Skills test: 25%
One on one interview: 13%
Group panel interview: 13%
Background check: 13%
Personality test: 13%
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I applied online. The process took 3 weeks. I interviewed at Forcepoint (Austin, TX) in Dec 2013
Interview
I applied online, and shortly after received an email from a recruiter from Vista Equity Partners about taking an IQ Assessment Test. Fairly easy assessment and had SAT type questions. Once I passed that, the same recruiter and I set up an initial phone screen about my experience and general support process.
I was contacted a week or two later for an in-person interview with a Director. The interview also composed of a short assessment test at the office. The interview itself was fairly simple, and I ended up asking more questions than I was asked.
Lastly, I had a final phone interview with a Support Manager in the San Diego office. He asked about my experience and my support process in a given situation.
I got a call the following morning from the recruiter at Vista with a verbal offer, and received written offer later that week.
If a client called in and tried to launch our software on their computer, and all they said was "There's just a blue screen on my monitor", what would be the first few steps you would take to solve the issue yourself?
I applied online. The process took 2 weeks. I interviewed at Forcepoint in Aug 2014
Interview
The first part of the interview consisted of doing an online personality test of around 150 questions, then a cognitive portion which was 50 questions in 15 minutes. Neither were difficult. Next, I had to retake the cognitive portion of the test, though this time while on a webcam with a Websense recruiter to "make sure you aren't cheating"...
Last step was an on-site interview with three employees. I was already pretty disappointed with the banal interview process so far, but this was the tipping point. I was literally in and out of the Websense building within ten minutes. My on-site interview included me discussing my resume, asking if I knew about the positions, and that is it. In and out.
The biggest problem I had with the entire interview process was that not once was I made to feel that anyone actually cared about who I was. They make you feel like another number.