Forrester Customer Experience interview questions

It was a fine process with a screening call and a session of 3 half-hour interviews. I didn't receive an offer. My point of contention was that the HR coordinator scheduled a call just to tell me they would be pursuing other candidates. This was the biggest slap in the face. I can see that they may be trying to show candidates "respect," but I feel this procedure only serves Forrester, in that it allows them to present their HR practices in a certain light. It does not consider the candidate's perception or expectations. Every professional colleague I asked agreed that email rejections are the more considerate route. I hope in the future Forrester can really try and empathize more with the candidates they end up rejecting.