Foundever Costumer Service Agent interview questions
based on 2 ratings - Updated Dec 5, 2024
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
2 interviews
Foundever interviews FAQs
Costumer Service Agent applicants have rated the interview process at Foundever with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Costumer Service Agent roles take an average of 8 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Foundever overall takes an average of 11 days.
Common stages of the interview process at Foundever as a Costumer Service Agent according to 2 Glassdoor interviews include:
Presentation: 25%
Skills test: 25%
One on one interview: 25%
Personality test: 25%
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There will be an assessment first, if you passed then the interview will be based on what account you are assigned to. So, it depends on the account. On my part, I was assigned to healthcare account and there are 3 processes aside from the initial interview.
Interview questions [1]
Question 1
Basic questions and are you a student? Do you plan to study in the future?
I applied online. The process took 1+ week. I interviewed at Foundever (Bogotá, Bogota) in Jun 2021
Interview
It was very easy, only one English interview with very basic questions. After that, the paperwork was a lil bit annoying but nothing to worry about. The training lasted 1 month and after that, you'll start the operations and receive clients with their cases.