Customer Agent applicants have rated the interview process at Foundever with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.2% positive. This is according to Glassdoor user ratings.
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 2 weeks. I interviewed at Foundever (London, England) in Sep 2017
Interview
It was the easiest role to reach. As I was referred by a close friend Rudy had been working for a long time at the site.
It is difficult when you speak multiple languages as takes lots of verification to corroborate I am actually able to communicate in both languages.
Nothing too pressuring. The process was smooth and you can get assistance if you need it. They do background checks as well. That took a minute but then everything was ready to go.
I applied online. The process took 3 days. I interviewed at Foundever (London, England) in May 2020
Interview
Brief number of questions asking how you would deal with certain situations when on a call such as difficult customers or what to do if you had an issue that needed resolved
Interview questions [1]
Question 1
What would you do if a customer started to get angry whilst on a call?