Customer Service Professional applicants have rated the interview process at Foundever with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 67.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Professional roles take an average of 1 day to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Foundever overall takes an average of 11 days.
Common stages of the interview process at Foundever as a Customer Service Professional according to 5 Glassdoor interviews include:
Phone interview: 22%
One on one interview: 22%
Background check: 11%
IQ intelligence test: 11%
Group panel interview: 11%
Skills test: 11%
Presentation: 11%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Foundever in Nov 2021
Interview
Very chaotic Interview Process. First I was interviewed by recruiter who was barely reacting to my anwsers. At the end of the interwiev I was informed I am gonna receive email with the test which is the next stage of recruitment process. I didin't. Two months later I got another call from another recruiter who seemed not to know that I was already interviewed. Again I was told that I am gonna receive test. I didn't. After another two months later I got another call and another promise. This time I received email with test. Test wasn't very complicated, but consisted from many tasks and questions so it took a few hours to get it done. I didn't get any feedback except generic email confirming that they received my test.
I applied through an employee referral. I interviewed at Foundever (Hyderābād) in Feb 2025
Interview
3 rounds of interviews 1st round was of introduction and the second was of assessment, where they checked my typing test and my fluency in English and the last one was the Ops round which was video call with the manager.
I applied in-person. I interviewed at Foundever (Hyderābād) in Jan 2025
Interview
It was really amazing , had lot off fun gained knowledge and also the better communication and listening skills technology and also to be polite being disciplined it was really an great interview which I experienced for the first time
Interview process was smooth. It was all telephonic rounds with 2 video call.
I got selected on the same day . And next day I got the call from the HR department for joining.