Customer Care Representative applicants have rated the interview process at Foundever with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 43% positive. To compare, the company-average is 67.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Representative roles take an average of 12 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Foundever overall takes an average of 11 days.
Common stages of the interview process at Foundever as a Customer Care Representative according to 8 Glassdoor interviews include:
Skills test: 20%
Phone interview: 17%
Drug test: 13%
Personality test: 13%
One on one interview: 10%
Presentation: 10%
Background check: 7%
Other: 7%
Group panel interview: 3%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Foundever (Belgrade, Central Serbia) in May 2018
Interview
1. Face-to-face interview with the HR person + English test
2. Face-to-face interview in a group with other applicants with the HR person and the line-manager
3. Phone call with the Head of the department from the client-company you should work for
Interview questions [1]
Question 1
What I can remember:
- What are your advantages? (HR)
- monitoring your behavior in a team activity (manager)
- How well do you know the company and our products?
Online interview, just need to wait for an email confirming that you are one of the candidates. Once you're with the interviewer, they are friendly and just asking casual questions.
I applied online. The process took 3 weeks. I interviewed at Foundever in Aug 2021
Interview
The interview process was quick, first with a recruiter and then with someone who tested the language competence. I received feedback soon. After that I got an offer and paperwork was organised in a few days.
I applied online. The process took 3 weeks. I interviewed at Foundever (Atlanta, GA) in Oct 2020
Interview
It's was quick and very communicative, the recruiters stayed in constant communication when it was Sitel now the recruiting process is horrible. I miss the old management. Now things are all over the place