Work At Home Telephone Customer Service Representative applicants have rated the interview process at Foundever with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 51% positive. To compare, the company-average is 67.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Work At Home Telephone Customer Service Representative roles take an average of 9 days to get hired, when considering 40 user submitted interviews for this role. To compare, the hiring process at Foundever overall takes an average of 11 days.
Common stages of the interview process at Foundever as a Work At Home Telephone Customer Service Representative according to 40 Glassdoor interviews include:
Phone interview: 29%
Background check: 19%
Skills test: 18%
Drug test: 15%
Personality test: 7%
Presentation: 5%
One on one interview: 3%
Other: 2%
IQ intelligence test: 1%
Group panel interview: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Foundever (Nashville, TN) in Nov 2014
Interview
Basic questions about past job experience. Asked to check random websites for information and was timed for it, such as: how many lego pieces are in this one set on amazon, and what are the 3 package deals for DirectTV. Was hired on the spot.
I applied online. The process took 3 days. I interviewed at Foundever in Apr 2020
Interview
I was invited to attend a virtual job fair and was told , if hired , they’d provide a computer and all I’d need is WiFi. But during the job fair they required a test of my computer , which I had a problem downloading. I was told I could come back when I resolved my issue . I got a new laptop but was no longer allowed to attend the job fair. They mislead me with their email & lied.
I applied online. The process took 2 days. I interviewed at Foundever in Sep 2018
Interview
There is a chat room online interview after a online skills review of typing speed, download and install a small app to determine your pc specs and internet speed for upload and dl, and a test for your operating system aka Windows pc knowledge, and completing a listening and comprehension test about taking customer orders over the phone.
I applied online. The process took 1 week. I interviewed at Foundever (Portsmouth, VA)
Interview
You fill out the application online, do an assessment, and have a phone interview. It wasn't tge typical STAR format wuestions. The recruiter offered me the job, but I declined it.