Customer Service applicants have rated the interview process at Foundever with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 58% positive. To compare, the company-average is 67.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 7 days to get hired, when considering 24 user submitted interviews for this role. To compare, the hiring process at Foundever overall takes an average of 11 days.
Common stages of the interview process at Foundever as a Customer Service according to 24 Glassdoor interviews include:
Phone interview: 23%
Background check: 17%
Skills test: 15%
Presentation: 11%
Personality test: 9%
Drug test: 8%
One on one interview: 6%
Group panel interview: 6%
IQ intelligence test: 5%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Foundever (Manila, Manila) in Jul 2022
Interview
The interview in this company was good
A good experience
A hassle free
Virtual process
The first one a pre screening, then initial interview then final interview after the account validation interview with operations manager then job offer.
Interview questions [1]
Question 1
Tell me something about yourself
What motivates you?
Why bpo?
good very easy need communication skills if u have good communication skills u can easily get it. speak with proper fluency and confidence. there are 3 rounds all are for communication
group interview lets everyone in pretty much. they just make you write some basic stuff down and then just ring you straight after leaving to offer a position. Its normally with the team manager you will go under
Very unorganized . Started late and seemed over my questions that had for interviewer . Was offered a job but didn’t take due to low pay and interview rubbed me the wrong way
Interview questions [1]
Question 1
How much I knew about the company I was applying for ?