Work At Home Telephone Customer Service Representative applicants have rated the interview process at Foundever with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 51% positive. To compare, the company-average is 67.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Work At Home Telephone Customer Service Representative roles take an average of 9 days to get hired, when considering 40 user submitted interviews for this role. To compare, the hiring process at Foundever overall takes an average of 11 days.
Common stages of the interview process at Foundever as a Work At Home Telephone Customer Service Representative according to 40 Glassdoor interviews include:
Phone interview: 29%
Background check: 19%
Skills test: 18%
Drug test: 15%
Personality test: 7%
Presentation: 5%
One on one interview: 3%
Other: 2%
IQ intelligence test: 1%
Group panel interview: 1%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 1 week. I interviewed at Foundever (Shreveport, LA) in Mar 2015
Interview
It was a tiered interview process that required equipment testing to ensure that the equipment met the minimum requirement. The interview involved a pre-screening with a recruiter who forwarded the application was empathetic to scheduling concerns and previous experience. The recruiter gave me an option of positions. Part of the interview processing including getting a notarized statement verifying my identification. The company sends you an email with a code for taking your drug screen. You have to take the drug test within either 24-48 hours after receiving the email in order to be considered for employment. The drug test is a standard urinalysis test conducted at the local drug testing site. All phases of the interview are followed up via confirmation emails.
Interview questions [1]
Question 1
What previous experience did I have that would be relevant to the role for which I applied.
I applied online. The process took 3 days. I interviewed at Foundever in Apr 2020
Interview
I was invited to attend a virtual job fair and was told , if hired , they’d provide a computer and all I’d need is WiFi. But during the job fair they required a test of my computer , which I had a problem downloading. I was told I could come back when I resolved my issue . I got a new laptop but was no longer allowed to attend the job fair. They mislead me with their email & lied.
I applied online. The process took 2 days. I interviewed at Foundever in Sep 2018
Interview
There is a chat room online interview after a online skills review of typing speed, download and install a small app to determine your pc specs and internet speed for upload and dl, and a test for your operating system aka Windows pc knowledge, and completing a listening and comprehension test about taking customer orders over the phone.
I applied online. The process took 1 week. I interviewed at Foundever (Portsmouth, VA)
Interview
You fill out the application online, do an assessment, and have a phone interview. It wasn't tge typical STAR format wuestions. The recruiter offered me the job, but I declined it.