Concierge applicants have rated the interview process at Four Seasons with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Concierge roles take an average of 10 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at Four Seasons overall takes an average of 15 days.
Common stages of the interview process at Four Seasons as a Concierge according to 9 Glassdoor interviews include:
One on one interview: 33%
Background check: 17%
Phone interview: 17%
Presentation: 11%
Drug test: 11%
Group panel interview: 6%
IQ intelligence test: 6%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 2 days. I interviewed at Four Seasons (Chiang Mai) in Oct 2014
Interview
You will have 3 interviewers to interview in order;
1) recruitment team
2) Front office team
3) Management team
Mostly asked the questions to test your attitude and see if you fit with the team
I applied online. The process took 5 days. I interviewed at Four Seasons (Saint Louis, MO) in Jul 2023
Interview
Interview was more about a personality fit than a tell me about a time interview. Checking to make sure people are the type to care about the service being provided and making an experience for every guest.
Interview questions [1]
Question 1
Walk me through your resume was the main one and why do you want to work here. Interview process still ongoing. This was step 1.
I applied online. The process took 4 weeks. I interviewed at Four Seasons in Feb 2022
Interview
Interviews were fairly easy but the whole process was longer than it had to be. There were in total of 5 interview stages, which started off as phone interview. Then, it proceeded with 3 virtual interviews with different important people from the department. The process concluded with a in-person interview with the hotel manager. The first 3 interviews were more theory-based questions, to understand your comprehension in certain tasks, while the last two interviews were more to understand your characteristics and personality.
Interview questions [1]
Question 1
Could you describe to me a time when you went out of your way to help a stranger?
I applied online. The process took 2 weeks. I interviewed at Four Seasons
Interview
The interview process was tedious but fun. There was a meeting with People and Culture, my direct supervisor as well as a group interview. The group interview was a great way to meet peers and show how you work with others when approached with challenges.