There were two interviews. The first one is a phone interview and the second one was a virtual interview. A lot of behavioral questions. The management was very nice and if you have a hard time understanding a question they will explain it to you in a few different ways. Very helpful.
Interview questions [1]
Question 1
Tell me about a time when you had a difficult customer and how you overcame it?
Client Service Representative applicants have rated the interview process at Franklin Templeton with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.9% positive. This is according to Glassdoor user ratings.
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