I applied for the role online and was contacted by a recruiter who gave me some details about the job. The pay and responsibilities were a little light for what I was looking for, but there was a skill-based fit so I took interviews with a Manager and Director. The interview was going well but went south the moment I showed (not kidding) too much ability or interest in improving things. It very much came across as though a group of people with easy jobs don't want anything to change. The interviewers acted rather strange the rest of the way and I never heard back despite following up with thank you's, as I wanted to continue to explore the opportunity. Not mad at all about not getting the offer, found something much better and more challenging, but the unprofessionalism was noteworthy. Anyone interested in process improvement or growth should definitely stay away. However it's great if you want an easy, and fairly well compensated job.