First there was an automated interview. Then an in person/ virtual interview where they asked typical interview questions. The questions are easy to answer if you prepare and practice your answers.
Interview questions [1]
Question 1
Tell me about a time when you had a difficult patient ?
I applied online. I interviewed at Froedtert & MCW
Interview
It was a two step procedure, with the hiring manager's mind already made up that I should be hired I think after I had a handful number of questions from HR.
I applied online. The process took 4 days. I interviewed at Froedtert & MCW (Wauwatosa, WI) in Jan 2018
Interview
I applied for many PACR position and my submissions were responded to within a day or 2 with either an email “pursuing other applicants” or “please call in for a phone interview “. Then the “pursuing other applicants” email arrives between 2-24 hours.
Phone interview process is awful. The instructions included: “take you time” and “allow you personality to come through”. There are 3-4 prerecorded questions and then you record your answer without being able to pause before answering or starting over/re-recording. The question is stated, then repeated, then “beep”.. Beware, even though they say take your time, you have a limited time to answer and it will beep/cut you off without a warning.
Interview questions [6]
Question 1
If you were walking down the hall and you saw someone looking lost or confused what would you do?
Patient Access Representative applicants have rated the interview process at Froedtert & MCW with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 58.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Access Representative roles take an average of 4 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Froedtert & MCW overall takes an average of 30 days.
Common stages of the interview process at Froedtert & MCW as a Patient Access Representative according to 3 Glassdoor interviews include:
Phone interview: 25%
One on one interview: 25%
Skills test: 25%
Drug test: 25%
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