I applied online. The process took 2 weeks. I interviewed at Frost Bank (Austin, TX) in Jan 2020
Interview
Overall the interviews went pretty smoothly. I interviewed at the Frost Bank Tower headquarters in Austin. My first interview was with the head of HR I believe and was mostly just asking questions about my work history and my future career goals. The second interview was with the branch manager and immediately followed the first one. The second interview questions were more about past experiences and how I handled certain situations with customers and coworkers and what not. Both people I interviewed with were nice and welcoming.
Interview questions [1]
Question 1
The question that caught me the most off guard was, “If you were to get a job with us, what are the top three reasons that you would quit?”
Pretty simple process and straight forward questions. Recruiter reached out for a phone screen and later 1 more interview. The application process was simple and recruiter was very friendly and patient.
Interview questions [1]
Question 1
Have you worked in a bank before and how was your customer service experience?
I applied online. The process took 2 weeks. I interviewed at Frost Bank (San Antonio, TX) in Apr 2023
Interview
It was fast efficient and relaxed. The interview was online then in person. Even the recruiter was very communicative in the entire process. I was very impressed. Manager was friendly and straightforward about job expectations.
I applied online. The process took 2 days. I interviewed at Frost Bank (Garland, TX) in Apr 2023
Interview
Once you don’t get pass the interview you get rejected for every other position which isn’t fair at all no room for opportunities. I initially had a phone call to set up an interview but I was wanting to re schedule and never heard back from the recruiter and declined my application
1
Frost Bank interviews FAQs
Teller applicants have rated the interview process at Frost Bank with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 65% positive. To compare, the company-average is 64.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Teller roles take an average of 10 days to get hired, when considering 20 user submitted interviews for this role. To compare, the hiring process at Frost Bank overall takes an average of 24 days.
Common stages of the interview process at Frost Bank as a Teller according to 20 Glassdoor interviews include:
One on one interview: 33%
Phone interview: 23%
Drug test: 16%
Background check: 9%
Group panel interview: 7%
Personality test: 2%
Presentation: 2%
Skills test: 2%
IQ intelligence test: 2%
Other: 2%
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