I applied in-person. The process took 2 weeks. I interviewed at Frost Bank in Mar 2018
Interview
Simple, but takes time. You apply, then the recruiters call, schedule and interview and then conduct it. If they are interested, they will forward your resume to hiring manager. They will then schedule an interview with hiring manager and call you if you get the job.
They look to get to know you. They want to see if you are someone that would fit well with the culture at Frost. Frost feels like a family. Typically, the manager, regional manager, and group manager will be there.
I applied online. The process took 3 weeks. I interviewed at Frost Bank in Jul 2025
Interview
Frost Bank interview questions commonly focus on past experiences, customer service, and technical skills, with emphasis on integrity and aligning with Frost's core values. Expect questions about your career goals and how they align with the role and company. Be prepared to discuss specific examples of how you've demonstrated key values like integrity, excellence, and caring.
I applied online. The process took 2 weeks. I interviewed at Frost Bank (Dallas, TX) in Jun 2025
Interview
A phone interview followed by a in person interview with HR, then a panel interview. The culture here is amazing and you will be able to tell. There is a pretty large focus on behavioral scenarios and the importance of the core values (integrity, caring, excellence) rather than just technical skills. Frost also looks for people who know the importance of being kind and friendly.
Personal Banker I applicants have rated the interview process at Frost Bank with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 74% positive. To compare, the company-average is 64.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Personal Banker I roles take an average of 16 days to get hired, when considering 31 user submitted interviews for this role. To compare, the hiring process at Frost Bank overall takes an average of 24 days.
Common stages of the interview process at Frost Bank as a Personal Banker I according to 31 Glassdoor interviews include:
One on one interview: 22%
Background check: 19%
Phone interview: 17%
Drug test: 14%
Group panel interview: 10%
Skills test: 10%
Personality test: 3%
Presentation: 2%
Other: 2%
IQ intelligence test: 2%
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