Service Desk Agent applicants have rated the interview process at Fujitsu with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 63.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Service Desk Agent roles take an average of 26 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Fujitsu overall takes an average of 22 days.
Common stages of the interview process at Fujitsu as a Service Desk Agent according to 11 Glassdoor interviews include:
Phone interview: 19%
Presentation: 19%
Skills test: 15%
One on one interview: 12%
Background check: 8%
IQ intelligence test: 8%
Group panel interview: 8%
Drug test: 4%
Other: 4%
Personality test: 4%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Fujitsu in Sep 2020
Interview
First had a quick pre-screening call with someone from HR who explained about the salary and benefits, verified spoken English skills and availability to start.
Second round of interview was a 30-min discussion with the Team Manager.
Interview questions [1]
Question 1
Why do you want to work for Fujitsu?
Why do you think you are suitable for this job?
What are your strengths and weaknesses?
What customer service means to you?
The interview process was smooth and well-organized, with clear communication, professional conduct, and engaging questions. Overall, it was a positive experience from start to finish.
The interviewers were friendly and made the process comfortable, leaving a strong impression of the company's culture.
I can recommend.
I applied through a recruiter. The process took 2 days. I interviewed at Fujitsu (Braga) in May 2022
Interview
General interview was easy going and relaxed.
Has a language test for both English and French, as well as some behaviour questions towards colleagues, management and stress.
Technical stuff was barely touched upon.
Interview questions [1]
Question 1
What would you do if a colleague was failing to perform his/her tasks?
I applied through a recruiter. The process took 2 weeks. I interviewed at Fujitsu (Braga) in Dec 2021
Interview
I got 2 interviews, one about me, my skills and education. And one more company oriented and to check the languages I know. Everything went well and easy going. I got an answer in less than 15 days