I applied through an employee referral. I interviewed at Fusion BPO (Mohali, Punjab) in Mar 2022
Interview
The process of interview is to easy but the interview is to good, the interviewer is to good in speaking and the receptionist was also helpful there and the hr staff to.
Interview process is basically for testing the stability and our communication skills for a smooth conversation with customers and getting the resolution faster. They check in interview basically how you deal with the problems
Interview questions [1]
Question 1
Tell me about yourself. How to know a customer need or problem.