Call Center Representative applicants have rated the interview process at GCI with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Representative roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at GCI overall takes an average of 24 days.
Common stages of the interview process at GCI as a Call Center Representative according to 1 Glassdoor interviews include:
Group panel interview: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
The process took 2 weeks. I interviewed at GCI in May 2018
Interview
Applied online. Got a call to come in for a interview about a week later. Met with 2 of the managers they explained the job position. Asked me 10 questions, wrote down my answer then once I was finish said they would give me call back after reviewing all the other applicants if they felt like I was a good fit would give me a call back.
Interview questions [1]
Question 1
What would you do if you had a irate customer ?
What’s the most difficult situation you had to deal with how did you handle it?