I applied online. I interviewed at GEICO (Tulsa, OK) in Dec 2018
Interview
Their interview process is really extensive. Most of this has been covered by previous reviews but i wanted to go a little in depth regarding the role play. I should disclose, I did not get offered this job due to my performance on the role play. It takes about 2 hours and is meant to see how you handle stress. The big thing that i missed was addressing people properly. Because i have a history in customer service, I assumed that the skills i had used at previous places would be sufficient. In the stack of papers that they give you there are 2 that outline customer interactions. MAKE SURE THAT YOU DO ALL OF THESE THINGS! I was sad not to be offered the job after so many interviews, but everyone I interacted with was very kind.
2
Other Auto Claims Adjuster Interview Reviews for GEICO
I applied online. I interviewed at GEICO (Virginia Beach, VA) in Jan 2025
Interview
The interview process was pretty easy. They asked me about my experience on phones and customer service. The HR rep was really nice. Explained the process well. Got an offer right away.
Interview questions [1]
Question 1
Describe a challenging situation in which you had to make a decision and convince others of your decision.
I applied online. The process took 2 weeks. I interviewed at GEICO (Texas City, TX) in Dec 2024
Interview
I got an email from a recruiter after passing the assessment . That interview was just a complete run down of the job. Then had an interview with the actual manager she just asked questions about your history and some job related scenario questions. She didn’t give any hints you have to think on your feet. They will send you a video it’s 5 mins watch it and try to notice small things. Study what an adjuster does it will help answer scenario questions.
Interview questions [1]
Question 1
Tell me about a time when you had to meet a deadline?
Why do you want to work for GEICO?
I applied online. I interviewed at GEICO (Miami, FL) in Dec 2023
Interview
I applied Dec 19- the day I did an assessment that included behavioral questions along with typing test. Following week I received an interview invitation. Had the interview Dec 30 with a recruiter name sharatoya keraline.
Interview questions [1]
Question 1
If I was applying for others jobs- if I had any objections traveling for training- she started reading from a script about Geico and the job description- didn’t make eye contact. She was very unfriendly-serious looking like if she was mad about something. didnt ask me anything about me or my experience. All the questions were yes or no answers.
Auto Claims Adjuster applicants have rated the interview process at GEICO with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 48% positive. This is according to Glassdoor user ratings.
Candidates applying for Auto Claims Adjuster roles take an average of 23 days to get hired, when considering 26 user submitted interviews for this role. To compare, the hiring process at GEICO overall takes an average of 17 days.
Common stages of the interview process at GEICO as a Auto Claims Adjuster according to 26 Glassdoor interviews include:
Phone interview: 22%
Presentation: 12%
IQ intelligence test: 11%
One on one interview: 11%
Skills test: 11%
Personality test: 9%
Drug test: 8%
Background check: 6%
Other: 6%
Group panel interview: 3%
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