Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      GEICO

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: GEICO reviews | GEICO jobs | GEICO salaries | GEICO benefits | GEICO conversations
      GEICO interviewsGEICO Customer Service Representative interviewsGEICO interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      Mar 5, 2010
      Anonymous employee
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 4 days. I interviewed at GEICO in Jan 2010

      Interview

      The GEICO interview process happens in a series of stages and is the longest interview process that I have experinced to date! I applied online (sumitted resume and a cover letter). I recieved a call the very next day, and had a phone interview. The hiring mang. was asking me a couple of questions in regards to my prior work history and expereinces. The person was very friendly. Then proceeded to tell me about training hours & salary compensation. Afterwards, I was scheduled for an in person interview in the afternoon for the next day. THE DAY OF THE INTERVIEW: I arrived about 10 mins early and there was a group of 9 ppl there including myself scheduled for the same time. We all then proceeded to take a personality test (that was about 20 mins long), then we took a skills test (was about 45 minutes long). This test was to test your typing and multitasking skills. Then, we saw a 15 minutes video presentation talking about the job descriptions, the company, and benefits. (GEICO has an incredible benefits package and room for growth into upper management) Afterwards, we all left the room and we were called one by one. When they called me, I went into further detail about my resume, strenghts/weaknesses, why I wanted to work for GEcio, and the typical interview questions. I went further on in the interview and they put me in this room where I had 20 mins to study some information on a false company. its here where i performed a role play excercise with the HR mang. After this was done, they would ask me how I think I did. ( it felt a little strang doing this role play thing.) After this was over I went back into the lobby and filled out some paper work and was told that another hr mang. would be meeting with me to shadow a person who is a customer rep. I shadowed the person for about 40 minutes and then a different Hr mang. pulled me to the side and interviewed me again. Here is where I was explained again the salary, the hours i would be working and the training hours that i would be doing. They said that they will call me back within a week either or. I got a call two days later with an offer. The total interview was 6hrs long. If you got an interview with them make sure that you dont paln anything for that day because its a long process but i have to admit it went by fast because your're busy the whole time.

      Interview questions [2]

      Question 1

      Why should GECIO hire you for this position?
      1 Answer

      Question 2

      WHy do you want ot work for GEICO?
      1 Answer
      4

      Other Customer Service Representative Interview Reviews for GEICO

      Customer Service Representative (CSR) Interview

      May 7, 2026
      Anonymous Interview Candidate
      Virginia Beach, VA
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at GEICO (Virginia Beach, VA)

      Interview

      There are two rounds. The first round is virtual and they ask about your background and if you can handle the process. For the second-round, You will shadow someone for 20 minutes then proceed for a 40 minute interview. There are a lot of situational questions.

      Customer Service Representative Interview

      Jun 29, 2026
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at GEICO in May 2026

      Interview

      You first fill out an assessment test. The assessment test isn't difficult; there are a few parts to it. First is the reading tables section. It asks you a question about the table and based on that you pick one of the four answers. This part is timed so you want to pace yourself a little bit. The other part is picking the statement that describes you the best, then the second-best statement out of three statements. Overall, this did not take long.

      Customer Service Representative Interview

      Apr 27, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 2 weeks. I interviewed at GEICO

      Interview

      Straight forward. There are 2 interviews, must pass 1st to get 2nd. 2nd interview is more detailed and is on site. 1st interview is via zoom. 2nd interview about 45 minutes to an hour