I applied online. The process took 1 day. I interviewed at GEICO (Houston, TX) in Jan 2022
Interview
It was a pretty short and friendly interview. They contacted me the next day I submitted my application to set up an interview with the recruiter. It is a 25min phone interview with the recruiter asking you about your experience in every job you had before and why you left it. They will set up a video interview with the manager if you pass that interview. They canceled my video interview for 2 hours before the time without any explication. That was so unprofessional, not even saying why and not letting me know a least one day before. I write an email asking why and they answer the next day saying they already got the candidate.
Interview questions [1]
Question 1
Why do you want to work for Geico?
Why did you leave each one of your previous jobs?
What did you do in each one of your previous jobs?
They will go over your resume, so be prepared.
The interview process was positive. I was told about the job and pay range and I had the opportunity to ask the questions I had. I was asked to describe a time I had to show empathy to a customer and how to stay positive in the workplace when faced with difficult challenges.
Interview questions [1]
Question 1
When was a time you had to show empathy to a customer?
I applied in-person. I interviewed at GEICO (Lakeland, FL) in Mar 2026
Interview
detailed and efficient. friendly staff and informative to any questions. sat with current employee to get a feel for what you will be doing and then began the in person interview process.
I applied online. The process took 3 weeks. I interviewed at GEICO (Lakeland, FL) in Mar 2026
Interview
The interview was quick seamless and gave a strong idea of the workload.
They didn't properly informed if they had positions available, so it leaves much to be desired. I probably wasn't what they wanted when they saw me past my resume sadly, don't waste 8 hours driving if they won't compensate.
GEICO interviews FAQs
Claims Specialist applicants have rated the interview process at GEICO with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 48% positive. This is according to Glassdoor user ratings.
Candidates applying for Claims Specialist roles take an average of 8 days to get hired, when considering 37 user submitted interviews for this role. To compare, the hiring process at GEICO overall takes an average of 17 days.
Common stages of the interview process at GEICO as a Claims Specialist according to 37 Glassdoor interviews include:
Phone interview: 21%
Background check: 18%
Skills test: 18%
One on one interview: 14%
Personality test: 10%
Drug test: 8%
Presentation: 7%
Group panel interview: 3%
Other: 1%
IQ intelligence test: 1%
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