First, let me say this is an extremely thorough process. Applied online, next day woke up to an email requesting a video interview, caliper assessment, and to upload my unofficial transcript into their system. I believe you have 3-7 days to take your virtual interview. Very easy questions, are you comfortable with the salary, name a time, what makes a leader, etc. Caliper assessment is one of those wierd ones. Random pictures and numbers, trying to solve puzzles. I believe this is there way of measuring your anaylitical skills. If these are satisfactory, (HR really watches the video, not a random recruiter), you will be asked for a phone interview. I conducted my interview in person as I applied for an entry level position, so i had already taken the multitasking testing and typing assessment.However, HR told me the protocool is the same. These are basic vetting questions. Go over your resume, education, and then ask more behavioral questions as a Geico associate. After that, role play. Read the packet carefully. You are a fictitious insurance company that covers appliances. They will call you, pretending to be a customer. Sound pleasant and refer to the packet policies. If you have prior customer service skills you will be fine. From that point on, I was advised that the MDP coordinator would reach out to me, she listened in on my role play. She called and set up a job shadow and a final interview with the director and mdp coordinator. Job shadowed with a MDP graduate/Supervisors, asked questions about the program and saw her in action and then she paired me with one of her reps, listened to the daily calls a rep would receive. She walked me to my final interview where I felt extremely comfortable, it was a panel of 3 but mostly the director asked the questions. The other 2 just followed up. He said I was impressive and wanted to know what I have failed at. Mentioned GPA and future goals. Here they just get a feel for you and really want to know are you going to stick around and make this a career. Was very candid about how expensive this program is but overall, really pleasant. He told me that tomorrow (Friday) they would make the final decisions as they have been interviewing candidates all month. Monday, I recieved the email, first was the WOTC form, then the employment offer. Not even 2 minutes later, I recieved a call saying I don’t know if they told you but we would love to offer a position!