Client Service Associate applicants have rated the interview process at GLG with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 54% positive. To compare, the company-average is 51.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Service Associate roles take an average of 29 days to get hired, when considering 26 user submitted interviews for this role. To compare, the hiring process at GLG overall takes an average of 24 days.
Common stages of the interview process at GLG as a Client Service Associate according to 26 Glassdoor interviews include:
Phone interview: 28%
One on one interview: 26%
Skills test: 14%
Group panel interview: 8%
Other: 8%
Personality test: 6%
Presentation: 6%
Drug test: 2%
IQ intelligence test: 2%
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I applied through an employee referral. The process took 3 weeks. I interviewed at GLG in Apr 2026
Interview
Multi-round process. Started with a phone screen with HR covering basic background and knowledge of GLG's business model. Followed by a case study sent via email with a one-hour time limit, not a traditional consulting case, more focused on GLG's day-to-day of identifying and matching experts. Final rounds were behavioral interviews covering things like managing competing priorities, handling difficult situations, and hypothetical client scenarios
Other Client Service Associate Interview Reviews for GLG
I applied through an employee referral. I interviewed at GLG
Interview
Interview with recruiter, case study, case review, and two 30-minute interviews with VPs. The case study was unlike anything I've seen. Gave me a prompt about what a client was looking into entering a new field (ex. glucose monitoring devices). Q1 is what you would ask the client when you get the request. Q2 is finding the population and title of the experts you'd want for the client and an explanation. Q3 is the finding real life experts that fit that criteria. Q4 is a mock email you'd write to the client once you find a good expert. Got to the final round and they sent me an email telling me that I was a good candidate and there is no feedback but you didn't get the position. As an entry-level candidate, no getting feedback is the worse thing ever. I don't appreciate the interview process and the way they structured it.
I applied online. I interviewed at GLG (San Francisco, CA)
Interview
They moved me pretty fast in the interview process I thought I did very well they were impressed by my case study and unfortunately I did not make the final round. The first round was a phone call recruiter screen then they gave me a case study to complete, and then they set up a case study review interview
Pretty straightforward, started with a Wii k recruiter screening call, then had a take-home case study, a review session for the case study, and then 2 behavioral interview for final round