Client Service Associate applicants have rated the interview process at GLG with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 54% positive. To compare, the company-average is 51.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Service Associate roles take an average of 29 days to get hired, when considering 26 user submitted interviews for this role. To compare, the hiring process at GLG overall takes an average of 24 days.
Common stages of the interview process at GLG as a Client Service Associate according to 26 Glassdoor interviews include:
Phone interview: 28%
One on one interview: 26%
Skills test: 14%
Group panel interview: 8%
Other: 8%
Presentation: 6%
Personality test: 6%
IQ intelligence test: 2%
Drug test: 2%
Here are the most commonly searched roles for interview reports -
I applied through college or university. The process took 8 weeks. I interviewed at GLG
Interview
The process took around 8 weeks. I recruited through my university career center and had my first two interviews on campus. These were more general interviews with questions like what does GLG do, tell me about yourself etc. Four weeks later I heard back from them saying I had moved forward in the process and that I would be doing a case study. I scheduled a time to complete it (you must complete in within a few business days of them sending you the email) and was sent the case study via email. You must complete it in a hour and send it back. It was not a traditional consulting case study and instead mimicked what GLG does on a day to day business which is brainstorming and finding experts to solve problems. After I completed the case study I had 3 final round interviews via video chat. One of the three was defending and explaining your answers for the case study and the other two are behavioral. Overall the process was very straightforward but took some time to hear back. Every person I interacted with was nice, organized and seemed to love GLG. Come prepared with a lot of questions and be very knowledgable about their business model.
Interview questions [1]
Question 1
What does GLG do?
What is a time you failed?
How do you work in a team (and a lot of other team based questions)?
I applied through an employee referral. I interviewed at GLG
Interview
Interview with recruiter, case study, case review, and two 30-minute interviews with VPs. The case study was unlike anything I've seen. Gave me a prompt about what a client was looking into entering a new field (ex. glucose monitoring devices). Q1 is what you would ask the client when you get the request. Q2 is finding the population and title of the experts you'd want for the client and an explanation. Q3 is the finding real life experts that fit that criteria. Q4 is a mock email you'd write to the client once you find a good expert. Got to the final round and they sent me an email telling me that I was a good candidate and there is no feedback but you didn't get the position. As an entry-level candidate, no getting feedback is the worse thing ever. I don't appreciate the interview process and the way they structured it.
I applied online. I interviewed at GLG (San Francisco, CA)
Interview
They moved me pretty fast in the interview process I thought I did very well they were impressed by my case study and unfortunately I did not make the final round. The first round was a phone call recruiter screen then they gave me a case study to complete, and then they set up a case study review interview
Pretty straightforward, started with a Wii k recruiter screening call, then had a take-home case study, a review session for the case study, and then 2 behavioral interview for final round