Customer Service Associate applicants have rated the interview process at GLG with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 51.4% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at GLG as a Customer Service Associate according to 1 Glassdoor interviews include:
Phone interview: 100%
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I applied through a recruiter. I interviewed at GLG (Dublin, Dublin) in Oct 2020
Interview
It was typical telephone interview for 30 minutes, being asked typical questions about my customer service experience. Toughest question for me was what is the top 3 things you think important in doing jobs.
Interview questions [1]
Question 1
Tell me your happiest experience in client service role.
It's a very formal HR interview. Just talk about my work experience, expected salary and my notice period. And HR told me this position is mainly about cold calling and has strict KPI.