Client Service Associate applicants have rated the interview process at GLG with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 54% positive. To compare, the company-average is 51.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Service Associate roles take an average of 29 days to get hired, when considering 26 user submitted interviews for this role. To compare, the hiring process at GLG overall takes an average of 24 days.
Common stages of the interview process at GLG as a Client Service Associate according to 26 Glassdoor interviews include:
Phone interview: 28%
One on one interview: 26%
Skills test: 14%
Group panel interview: 8%
Other: 8%
Personality test: 6%
Presentation: 6%
Drug test: 2%
IQ intelligence test: 2%
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The overall process was quite long but smooth for the most part. It begun with the telephonic round by one of the TA associates - which lasted for about 30/40 minutes. However, soon after the call, I was phoned by another member from the TA team for the same telephonic call. Even after making it clear that I already had spoken to one of their team members, the call still went on.
Followed by this was the first virtual interview with a Client Service Team member, which was of average difficulty. But they expect you to know the ins and outs of the organisation prior and during the interview but they also made the role expectations quite clear, i.e., having to be 'on the job' even beyond your work hours.
Next, there was an in-person interview which consisted of a case study, another interview with 2 members of the team, followed by an interview with the Director - all in the same day, which was quite a strenuous process.
All interviews consisted of a mix of technical and background-related questions. For an associate-level role, 4 rounds of interviews seemed a bit of an overkill. However, the team was quite supportive and proactive throughout the process.
I applied through an employee referral. I interviewed at GLG
Interview
Interview with recruiter, case study, case review, and two 30-minute interviews with VPs. The case study was unlike anything I've seen. Gave me a prompt about what a client was looking into entering a new field (ex. glucose monitoring devices). Q1 is what you would ask the client when you get the request. Q2 is finding the population and title of the experts you'd want for the client and an explanation. Q3 is the finding real life experts that fit that criteria. Q4 is a mock email you'd write to the client once you find a good expert. Got to the final round and they sent me an email telling me that I was a good candidate and there is no feedback but you didn't get the position. As an entry-level candidate, no getting feedback is the worse thing ever. I don't appreciate the interview process and the way they structured it.
I applied online. I interviewed at GLG (San Francisco, CA)
Interview
They moved me pretty fast in the interview process I thought I did very well they were impressed by my case study and unfortunately I did not make the final round. The first round was a phone call recruiter screen then they gave me a case study to complete, and then they set up a case study review interview
Pretty straightforward, started with a Wii k recruiter screening call, then had a take-home case study, a review session for the case study, and then 2 behavioral interview for final round