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      GOAT Group

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      Related searches: GOAT Group reviews | GOAT Group jobs | GOAT Group salaries | GOAT Group benefits
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      Customer Service Representative Interview

      Nov 1, 2019
      Anonymous Interview Candidate
      Los Angeles, CA
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at GOAT Group (Los Angeles, CA) in Jul 2019

      Interview

      Phone interview first In person Interview Took a whole week, process was ok a little dragged out. Was open to accepting others who may need a job as well. Did not accept my potential people

      Interview questions [1]

      Question 1

      What challenges have you faced when dealing with uneasy customers?
      Answer question

      Other Customer Service Representative Interview Reviews for GOAT Group

      Account Manager Interview

      Dec 22, 2023
      Anonymous Interview Candidate
      Hong Kong
      No offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 days. I interviewed at GOAT Group (Hong Kong) in Oct 2023

      Interview

      HR was very helpful during the interview process, but the whole interview process was too long which may be difficult to arrange if u r having a gull time job.

      Interview questions [1]

      Question 1

      Account and market entry experience
      Answer question

      Account Manager Interview

      Aug 3, 2020
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at GOAT Group in May 2018

      Interview

      Applied online, the recruiter reached out the next day to schedule a short phone screen. It was super simple and painless interview over the phone. Thought it went pretty well and recruiter said she would get back to me once she hears back from the Hiring Manager. A few days pass and the recruiter flipped the script and told me that the hiring manager changed the role to become a more junior level role, so unfortunately they could not move forward with my candidacy. Recruiter seemed like she didn't know the full gist of the role, and was a bit of a space cadet. Wished she didn't wast my time and was a bit up front about things.

      Interview questions [1]

      Question 1

      Typical: Why GOAT?, What do you already know about GOAT?, Do you like sneakers?, What skillsets do you possess that will correlate to the open role?, etc...
      Answer question

      GOAT Group interviews FAQs

      • Customer Service Representative applicants have rated the interview process at GOAT Group with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 37.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 5 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at GOAT Group overall takes an average of 23 days.
      • Common stages of the interview process at GOAT Group as a Customer Service Representative according to 3 Glassdoor interviews include:

        Phone interview:  50%

        One on one interview:  33%

        Presentation:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(12) ;
        2. Sneaker Authenticator(11) ;
        3. Authenticator(8) ;
        4. Senior Software Engineer(8) ;
        5. CX Specialist(6) ;
        6. Account Manager(5) ;
        7. Authentication Specialist(5) ;
        8. Customer Service Representative(5) ;
        9. Fulfillment Associate(4) ;
        10. Manager(4) ;
        11. Associate Director(3) ;
        12. Business Development(3) ;
        13. Consumer Experience Specialist(3) ;
        14. Fraud Specialist II(3) ;
        15. Inventory Specialist(3) .


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      Jobs at GOAT Group

      1 jobs in United States
      Sales Associate - Part Time
      Miami, FL
      View job
      View all Customer Service Representative Jobs