I applied through a recruiter. The process took 1 week. I interviewed at GOAT Group (Los Angeles, CA) in Jul 2019
Interview
Phone interview first
In person Interview
Took a whole week, process was ok a little dragged out. Was open to accepting others who may need a job as well. Did not accept my potential people
Interview questions [1]
Question 1
What challenges have you faced when dealing with uneasy customers?
I applied through a recruiter. The process took 2 days. I interviewed at GOAT Group (Hong Kong) in Oct 2023
Interview
HR was very helpful during the interview process, but the whole interview process was too long which may be difficult to arrange if u r having a gull time job.
I applied online. The process took 1 week. I interviewed at GOAT Group in May 2018
Interview
Applied online, the recruiter reached out the next day to schedule a short phone screen. It was super simple and painless interview over the phone. Thought it went pretty well and recruiter said she would get back to me once she hears back from the Hiring Manager. A few days pass and the recruiter flipped the script and told me that the hiring manager changed the role to become a more junior level role, so unfortunately they could not move forward with my candidacy. Recruiter seemed like she didn't know the full gist of the role, and was a bit of a space cadet. Wished she didn't wast my time and was a bit up front about things.
Interview questions [1]
Question 1
Typical: Why GOAT?, What do you already know about GOAT?, Do you like sneakers?, What skillsets do you possess that will correlate to the open role?, etc...
Customer Service Representative applicants have rated the interview process at GOAT Group with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 37.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 5 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at GOAT Group overall takes an average of 23 days.
Common stages of the interview process at GOAT Group as a Customer Service Representative according to 3 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 33%
Presentation: 17%
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