Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Gap Inc.

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Gap Inc. reviews | Gap Inc. jobs | Gap Inc. salaries | Gap Inc. benefits | Gap Inc. conversations
      Gap Inc. interviewsGap Inc. Seasonal Customer Service Representative interviewsGap Inc. interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Seasonal Customer Service Representative Interview

      Sep 21, 2018
      Anonymous Interview Candidate
      Rocklin, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Gap Inc. (Rocklin, CA)

      Interview

      It was a group interview and sort of a rushed process. You feel like you are in a pecking order. The is a job that is posted often. I do feel like they have a huge turnover rate. I can see how people can get shy away from this position, going into a group interview with so many other applicants going for the same position.

      Interview questions [1]

      Question 1

      Typical customer service questions. How do you handle an upset customer? What are your strong skills in customer service? They go around the room asking the for each person's response. It was not very comfortable to speak with 20 other applicants in the room looking at you as well as 4 hiring managers.
      Answer question

      Gap Inc. interviews FAQs

      • Candidates applying for Seasonal Customer Service Representative roles take an average of 5 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Gap Inc. overall takes an average of 25 days.
      • Common stages of the interview process at Gap Inc. as a Seasonal Customer Service Representative according to 1 Glassdoor interviews include:

        Phone interview:  50%

        Group panel interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(348) ;
        2. Software Engineer(84) ;
        3. Retail Sales Associate(73) ;
        4. Assistant Manager(66) ;
        5. Customer Service Representative(52) ;
        6. Senior Software Engineer(51) ;
        7. Merchandise Handler(43) ;
        8. General Manager(36) ;
        9. Manager(34) ;
        10. Brand Associate(30) ;
        11. Director(28) ;
        12. Analyst(24) ;
        13. Sales Associate/Cashier(23) ;
        14. Senior Manager(21) ;
        15. Warehouse Associate(20) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Gap Inc.

      22 jobs in United States
      Asset Protection Service Representative
      Boston, MA
      ·
      $17 - $18 /hr
      (Employer provided)
      View job
      Asset Protection Service Representative
      Daly City, CA
      ·
      $18 - $20 /hr
      (Employer provided)
      View job
      Business Systems Analyst
      San Francisco, CA
      ·
      $145K - $189K /yr
      (Employer provided)
      View job
      Area Manager, Asset Protection
      San Francisco, CA
      ·
      $72K - $90K /yr
      (Employer provided)
      View job
      Area Manager, Asset Protection
      Poughkeepsie, NY
      ·
      $72K - $90K /yr
      (Employer provided)
      View job
      View all Seasonal Customer Service Representative Jobs