Customer Service Representative applicants have rated the interview process at Gap Inc. with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 62% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 4 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Gap Inc. overall takes an average of 25 days.
Common stages of the interview process at Gap Inc. as a Customer Service Representative according to 8 Glassdoor interviews include:
Group panel interview: 22%
Phone interview: 22%
Drug test: 15%
Background check: 15%
Skills test: 15%
Personality test: 4%
Presentation: 4%
IQ intelligence test: 4%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at Gap Inc. (Rocklin, CA) in Jul 2014
Interview
There was an initial phone interview to confirm which shift I would prefer which was handed in a semi-professional manner. Was invited to a group interview with 5 other candidates. We were interviewed by 3 of the supervisors who were dress very casual and spoke quickly. They had very short and quick questions and were doing mass hiring since it was near the peak season. This meeting lasted about 20 min. I received a call back within 24 hrs and was offered a full time position as long as I passed the 3 week training.
I applied online. The process took 5 days. I interviewed at Gap Inc. in Aug 2021
Interview
Easy, be excited sale yourself! Smile, answer questions first in group interview. Assure no absences, sups are pretty cool! Remote position which is plus since gas prices have sky rocketed. Good luck
Interview questions [1]
Question 1
How many times is it ok to miss work during probation period?
I applied online. The process took 1 week. I interviewed at Gap Inc. (Rocklin, CA) in Aug 2020
Interview
No muss, no fuss. Interviewer was extremely accommodating, cordial and seemed enthused about new hires joining the company. In my experience, it t was one of the most seamless, pleasant interviews I’ve ever participated in, and that’s saying quite a bit.
I applied in-person. I interviewed at Gap Inc. (New York, NY)
Interview
At was good and quick you can learn alot at interviews be wiser when you start your new job.they talk about things that were new to you .certain ways to greet customers .that wouldn't make them feel like they were being attack
Interview questions [1]
Question 1
Describe a good customer service situation and then describe a bad situation at work