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      Gap

      Part of Gap Inc.

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      Sales Associate Interview

      Jul 18, 2016
      Anonymous Interview Candidate
      Wandsworth, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Gap (Wandsworth, England) in Jul 2016

      Interview

      I was called the week before and asked a few questions such as 'what's good customer service to you' and 'what can you bring to the job'. I was then told I had passed that stage and would move on to the face to face interview. I asked for an email confirmation but didn't receive one. When I got to the store on the day of the interview I was left waiting for ages to the point that someone else had to conduct the interview. The interview itself wasn't bad. I was asked some of the standard interview questions about customer service. I also had to talk about the outfit I chose, sell an item in my wardrobe and pick out an outfit for an occasion from the shop floor. I also had to spend about 15 mins on the shop floor as if I was working so that meant greeting customers and tidying the store. I was told my interview went well and I would hear from them soon. It's been about 2 weeks and I haven't had a response from them, they didn't even email to say if I didn't get the job or follow up on the interview

      Interview questions [3]

      Question 1

      How did you pick your outfit?
      Answer question

      Question 2

      Sell me an item from your wardrobe.
      Answer question

      Question 3

      What does good customer service look like?
      Answer question
      1

      Other Sales Associate Interview Reviews for Gap

      Sales Associate Interview

      May 26, 2026
      Anonymous Interview Candidate
      Los Angeles, CA
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Gap (Los Angeles, CA)

      Interview

      Group interview with other candidates with the store manager. Arrive at the store and wait for other candidates. Then interview happens in break room and it lasted roughly about 30-60minutes

      Interview questions [1]

      Question 1

      How would you handle a difficult customer?
      Answer question

      Sales Associate Interview

      May 7, 2026
      Anonymous Interview Candidate
      Los Angeles, CA
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Gap (Los Angeles, CA)

      Interview

      It was a group interview of about 10-12 people. If I remember correctly they take you to the back, the stock room, and ask almost everyone the same question. The interview lasted about 30 minutes.

      Sales Associate Interview

      Apr 29, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Gap

      Interview

      It was very easy, one in person interview with the general manager and then I was accepted! Mainly personality and behavioral questions were asked, and I think enthusiasm on my end helped the most.

      Gap interviews FAQs

      • Sales Associate applicants have rated the interview process at Gap with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 70.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Sales Associate roles take an average of 10 days to get hired, when considering 830 user submitted interviews for this role. To compare, the hiring process at Gap overall takes an average of 13 days.
      • Common stages of the interview process at Gap as a Sales Associate according to 830 Glassdoor interviews include:

        One on one interview:  27%

        Group panel interview:  19%

        Background check:  16%

        Skills test:  8%

        Phone interview:  7%

        Personality test:  7%

        Drug test:  7%

        Presentation:  5%

        IQ intelligence test:  2%

        Other:  1%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(3146) ;
        2. Retail Sales Associate(436) ;
        3. Sales Associate/Cashier(264) ;
        4. Assistant Manager(249) ;
        5. General Manager(121) ;
        6. Brand Associate(112) ;
        7. Sales Assistant(107) ;
        8. Manager(102) ;
        9. Sales(102) ;
        10. Customer Service Representative(92) ;
        11. Store Manager(87) ;
        12. Cashier(86) ;
        13. Associate(78) ;
        14. Visual Merchandiser(57) ;
        15. Stock Associate(51) .


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      Jobs at Gap

      431 jobs in United States
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