Manager Customer Service applicants have rated the interview process at Gap with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 70.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Manager Customer Service roles take an average of 5 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Gap overall takes an average of 13 days.
Common stages of the interview process at Gap as a Manager Customer Service according to 2 Glassdoor interviews include:
One on one interview: 29%
Background check: 14%
IQ intelligence test: 14%
Drug test: 14%
Personality test: 14%
Presentation: 14%
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I applied online. The process took 4 days. I interviewed at Gap (McAllen, TX) in Jul 2009
Interview
I arrived 5 minutes early and it took her like 10 miutes to start interviewing me. She started asking me about my studies and my reasons to work in the company. It all went really well, the only problem was that I was very quiet. I should have started asking questions about the company and their plans to grow in the near future.
I applied in-person. The process took 5 days. I interviewed at Gap (San Antonio, TX) in Jan 2012
Interview
Interviewed with Store Manager, District Manager and Area Manager to determine my qualification for the job. I had just started as an associate 6 months prior so career advancement is very possible within the company.