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      Gap

      Part of Gap Inc.

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      Sales Associate Interview

      May 19, 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at Gap

      Interview

      I had one initial one-on-one interview with a manager. Then, after passing that interview, I had another interview with the Store Manager before being told that I got the job. This seemed like overkill for a Sales Associate job (especially when the company has been spiraling out for a while and has lost its identity a bit), but whatever. They had some conflicts with the hours I had listed, but it was easily resolved. Before both interviews, they made me choose an outfit. The first time was an adult outfit, men's or women's of which I chose the latter, and the second time I could choose a boy's or girl's outfit (I chose boy's that time). I had to explain why I liked the outfits and why I thought the items went together. Familiarize yourself with their current clothes a little bit because Gap adds new inventory frequently (maybe stop by a Gap or look at their new items online a few days before the interview). They seem to really like it if you emphasize layering and versatility, since Gap seems to really like to push its basics (like American Apparel for example) and how flexible their clothing can be in building an outfit. The rest of the questions seemed like pretty standard questions that I saw here, on Glassdoor, before interviewing. Like how do you work in groups, what would you do if you saw a customer and/or employee stealing, what do you like about Gap's clothing, why should a customer like Gap's clothing and so on. I would emphasize Gap's Americana flavor when talking about their clothes, they tend to view themselves as the home of all-American clothing. Think back to their "normcore" adds back in last fall, they are all about making a statement while looking average or normal; their layering and styling is the statement, not the pieces on their own individually.

      Interview questions [1]

      Question 1

      What would you do if you saw a customer and/or employee stealing?
      Answer question
      5

      Other Sales Associate Interview Reviews for Gap

      Sales Associate Interview

      May 26, 2026
      Anonymous Interview Candidate
      Los Angeles, CA
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Gap (Los Angeles, CA)

      Interview

      Group interview with other candidates with the store manager. Arrive at the store and wait for other candidates. Then interview happens in break room and it lasted roughly about 30-60minutes

      Interview questions [1]

      Question 1

      How would you handle a difficult customer?
      Answer question

      Sales Associate Interview

      May 7, 2026
      Anonymous Interview Candidate
      Los Angeles, CA
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Gap (Los Angeles, CA)

      Interview

      It was a group interview of about 10-12 people. If I remember correctly they take you to the back, the stock room, and ask almost everyone the same question. The interview lasted about 30 minutes.

      Sales Associate Interview

      Apr 29, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Gap

      Interview

      It was very easy, one in person interview with the general manager and then I was accepted! Mainly personality and behavioral questions were asked, and I think enthusiasm on my end helped the most.

      Jobs at Gap

      434 jobs in United States
      Retail Sales Associate
      New York, NY
      ·
      $17 - $18 /hr
      (Employer provided)
      View job
      Retail Sales Associate
      Barceloneta, PR
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      Seasonal Retail Sales Associate
      San Juan, PR
      View job
      Seasonal Retail Sales Associate
      New York, NY
      ·
      $17 - $18 /hr
      (Employer provided)
      View job
      Retail Sales Associate
      West Palm Beach, FL
      View job

      Gap interviews FAQs

      • Sales Associate applicants have rated the interview process at Gap with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 70.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Sales Associate roles take an average of 10 days to get hired, when considering 830 user submitted interviews for this role. To compare, the hiring process at Gap overall takes an average of 13 days.
      • Common stages of the interview process at Gap as a Sales Associate according to 830 Glassdoor interviews include:

        One on one interview:  27%

        Group panel interview:  19%

        Background check:  16%

        Skills test:  8%

        Phone interview:  7%

        Personality test:  7%

        Drug test:  7%

        Presentation:  5%

        IQ intelligence test:  2%

        Other:  1%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(3146) ;
        2. Retail Sales Associate(436) ;
        3. Sales Associate/Cashier(264) ;
        4. Assistant Manager(249) ;
        5. General Manager(122) ;
        6. Brand Associate(112) ;
        7. Sales Assistant(107) ;
        8. Manager(102) ;
        9. Sales(102) ;
        10. Customer Service Representative(92) ;
        11. Store Manager(87) ;
        12. Cashier(86) ;
        13. Associate(78) ;
        14. Visual Merchandiser(57) ;
        15. Stock Associate(51) .


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