Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Gateway overall takes an average of 16 days.
Common stages of the interview process at Gateway as a Customer Service Representative according to 2 Glassdoor interviews include:
Drug test: 17%
Personality test: 17%
One on one interview: 17%
Presentation: 17%
Group panel interview: 17%
Background check: 17%
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I applied online. The process took 2 weeks. I interviewed at Gateway in Jan 2021
Interview
It was great while being interviewee dby the panel of employees, they were pleasant and helpful and answered any and all questions., they were pleasant and helpful and answered any and all questions
Multi level interviews. Initially met with Human Resource recruiter. The next step was interview with hiring manager. Then there was an interview with hiring manager's boss. Lastly, there was an interview with a couple of existing Account Managers from the company.
Interview questions [1]
Question 1
Tell me about a situation that stressed you out. And, how you handled it.