I applied in-person. The process took 2 weeks. I interviewed at Geek Squad (Waxahachie, TX) in Nov 2016
Interview
3 Rounds, the first being a brief phone interview. The second is about two days later where you meet with the Geek Squad Manager (GSM) . After about two weeks they called me in for a final interview where I meet with the (GSM) and the General manager (GM). The second round interview was the roughest the last one was pretty simple, more or less a judgment of character assessment.
Interview questions [1]
Question 1
How well do you know technology and are you equipped enough to teach someone, if so describe a time when you taught someone.
Overall a pleasant experience. Questions were not difficult to answer. Mostly how one would handle different situations and your past experience. The interview did not take a long time and wait time for a response was reasonable.
Interview questions [1]
Question 1
Name a time where you had a customer with an attitude and how did you resolve it?
Very laid back, what do I do for fun, have you worked with customers before, what was my availability like? Have you worked with windows computers before. The manager was nice, has been there for a while.
I applied online. The process took 2 weeks. I interviewed at Geek Squad (Dallas, TX) in Jul 2022
Interview
Interview was fairly easy. Most of it was behavioral questions. Usually a 2-interview process. They may ask you limited technology questions but nothing more than consumer-level knowledge as a consultant.
Interview questions [1]
Question 1
"What would you couldn't speak the same language as the customer", "What is your favorite piece of technology and why", "What would you do if you had a task that was supposed to be done and your shift was already ending"
Geek Squad, Consultation Agent applicants have rated the interview process at Geek Squad with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 70.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Geek Squad, Consultation Agent roles take an average of 11 days to get hired, when considering 52 user submitted interviews for this role. To compare, the hiring process at Geek Squad overall takes an average of 16 days.
Common stages of the interview process at Geek Squad as a Geek Squad, Consultation Agent according to 52 Glassdoor interviews include:
One on one interview: 29%
Drug test: 17%
Skills test: 11%
Phone interview: 11%
Background check: 11%
Personality test: 8%
Group panel interview: 6%
Presentation: 4%
IQ intelligence test: 3%
Other: 1%
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