Consultant Agent applicants have rated the interview process at Geek Squad with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 71.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Consultant Agent roles take an average of 10 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Geek Squad overall takes an average of 16 days.
Common stages of the interview process at Geek Squad as a Consultant Agent according to 3 Glassdoor interviews include:
One on one interview: 33%
Phone interview: 33%
Personality test: 17%
Background check: 17%
Here are the most commonly searched roles for interview reports -
After a short 5 minute phone call with some manager for best buy we scheduled an interview with the geek squad manager. At the time of the appointment I received a call from that manager and we had a 20 minute phone interview.
Interview questions [1]
Question 1
Situation based questions; what would you do if...etc.
I applied online. The process took 2 weeks. I interviewed at Geek Squad (Baltimore, MD) in Aug 2025
Interview
They first sent an online interview (record yourself) with around 5-7 questions, then if you pass that you go to an in-person interview. In-person asked mostly behavioral questions regarding customer service.
I applied online. The process took 6 days. I interviewed at Geek Squad (Northridge, CA) in Jul 2016
Interview
I applied online and week later received a phone call asking a few questions, such as my availability and what other positions i'd be interested in. during that phone call i scheduled my one on one interview in person. It was a fairly quick interview. I arrived fifteen minutes early but the interviewer was running late, so I had to wait about 30 minutes before being interviewed. They led me to the small security office because the interview room was occupied. It was a simple interview, they would select a few questions from a paper and write down your responses.
Interview questions [1]
Question 1
What questions would you ask a customer to see how comfortable they are with technology and to figure out what problem they are having.