Geek Squad Consultation Agent applicants have rated the interview process at Geek Squad with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 70.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Geek Squad Consultation Agent roles take an average of 11 days to get hired, when considering 52 user submitted interviews for this role. To compare, the hiring process at Geek Squad overall takes an average of 16 days.
Common stages of the interview process at Geek Squad as a Geek Squad Consultation Agent according to 52 Glassdoor interviews include:
One on one interview: 29%
Drug test: 17%
Background check: 11%
Skills test: 11%
Phone interview: 11%
Personality test: 8%
Group panel interview: 6%
Presentation: 4%
IQ intelligence test: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Geek Squad
Interview
Applied online from CB and was called in for an interview about 2 weeks later. Post application you take online tests. Interview setting was a break room of sorts. Interview conducted by GS manager and assistant store manager. I stayed and asked questions for about 20 minutes, but the structured part of the interview takes about 30-40 minutes. One interviewer writes while the other asks questions. I tried to engage both guys, anyway. You get the standard questions like "tell me about a problem and..." and "have you ever worked with someone you didn't like...". If you have ever prepped for an interview, you will be fine. I focused on my background in repair and networking. At the end they asked me what my salary expectations were. I listed what google told me was the cap for entry level on my resume and asked for more in the interview. They called me 2 days later (Sunday, which surprised me) and gave me a formal job offer. They agreed to my pay terms ($1/hr over the max which I guess had to get approved somehow). I agreed on the phone and did a written acceptance online, filled out background check stuff, and went to the drug screen place the next day. I'm at that point now. Just waiting for a call and to get my background check back from that company. I think what helped me the most was doing some research and asking questions about the job and just being honest.
Interview questions [1]
Question 1
What questions would you ask a customer that came in with a problem? (something along those lines)
Overall a pleasant experience. Questions were not difficult to answer. Mostly how one would handle different situations and your past experience. The interview did not take a long time and wait time for a response was reasonable.
Interview questions [1]
Question 1
Name a time where you had a customer with an attitude and how did you resolve it?
Very laid back, what do I do for fun, have you worked with customers before, what was my availability like? Have you worked with windows computers before. The manager was nice, has been there for a while.
I applied online. The process took 2 weeks. I interviewed at Geek Squad (Dallas, TX) in Jul 2022
Interview
Interview was fairly easy. Most of it was behavioral questions. Usually a 2-interview process. They may ask you limited technology questions but nothing more than consumer-level knowledge as a consultant.
Interview questions [1]
Question 1
"What would you couldn't speak the same language as the customer", "What is your favorite piece of technology and why", "What would you do if you had a task that was supposed to be done and your shift was already ending"