Genesys Business Operations Associate interview questions
based on 2 ratings - Updated Feb 14, 2019
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
100%
In Person
In Person
Interview search
2 interviews
Genesys interviews FAQs
Business Operations Associate applicants have rated the interview process at Genesys with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Genesys as a Business Operations Associate according to 2 Glassdoor interviews include:
Group panel interview: 25%
Other: 25%
Presentation: 25%
Phone interview: 25%
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A fairly simple Tableau challenge followed by one on one conversations with various members of the team of varying levels of seniority. Everyone I spoke to kept the interview very conversational, they're trying to get to know you.
I applied in-person. I interviewed at Genesys (Daly City, CA) in Jul 2016
Interview
1. Phone call with recruiter
2. 1 or 2 Phone call(s) with someone on the team
3. Small data analysis challenge (excel + Tableau)
4. on-site (1 to 4 either 1-1 or 1-2 people meetings)
Interview questions [1]
Question 1
Why are you interested in the contact center industry?