Customer Success Manager (CSM) applicants have rated the interview process at Genesys with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Genesys as a Customer Success Manager (CSM) according to 1 Glassdoor interviews include:
Phone interview: 100%
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I applied online. I interviewed at Genesys (Seoul) in Mar 2022
Interview
Recruiter first interview using google meet. a few days after that Business manager second interview also through online. all interview is English language used during that time. first interview ask simple and normal question and second interview with manger who will manage that position ask complex question include job experience etc.