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      Giant Eagle

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      Related searches: Giant Eagle reviews | Giant Eagle jobs | Giant Eagle salaries | Giant Eagle benefits
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      Service Desk Clerk Interview

      Mar 30, 2017
      Anonymous employee
      Wexford, PA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Giant Eagle (Wexford, PA) in Feb 2017

      Interview

      Applied online before coming to the store. Walked in during open interviews. Spoke with a recruiter (pre-screening, availability questions). Then had a 30-minute interview/discussion with an HR manager. HR manager set up a final interview with a team leader (my current boss) the same day. Final interview questions were easy. From walking into the store to leaving with the job took about 3 hours total.

      Interview questions [1]

      Question 1

      The most involved question was about prioritizing and multitasking. "A demo chef is conducting a demonstration in the store but he is late. The guests that have gathered are hungry. The demonstration room is crowded and there aren't enough seats available for everyone. You have a customer in your face asking you about a product that you're not sure about. You also missed breakfast and are very hungry. How do you handle the situation?"
      1 Answer

      Other Service Desk Clerk Interview Reviews for Giant Eagle

      Service Desk Clerk Interview

      Oct 23, 2017
      Anonymous employee
      Grove City, OH
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Giant Eagle (Grove City, OH) in Feb 2016

      Interview

      the interview for the service desk clerk position was quick and very easy going. It was taken place in the small cafe area near the hot foods/deli department, After the interview you are introduced to the store director.

      Interview questions [1]

      Question 1

      How would you deal with a upset/angry customer?
      Answer question

      Giant Eagle interviews FAQs

      • Service Desk Clerk applicants have rated the interview process at Giant Eagle with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Service Desk Clerk roles take an average of 4 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Giant Eagle overall takes an average of 14 days.
      • Common stages of the interview process at Giant Eagle as a Service Desk Clerk according to 2 Glassdoor interviews include:

        One on one interview:  40%

        Skills test:  20%

        IQ intelligence test:  20%

        Drug test:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Cashier(408) ;
        2. Pharmacy Technician(176) ;
        3. Front End Cashier(116) ;
        4. Deli Clerk(70) ;
        5. Grocery Clerk(69) ;
        6. Sales Associate/Cashier(66) ;
        7. Stock Clerk(49) ;
        8. Front End Coordinator(47) ;
        9. Produce Clerk(40) ;
        10. Personal Shopper(39) ;
        11. In Store Shopper - Curbside(37) ;
        12. Bakery Clerk(32) ;
        13. Stocker(32) ;
        14. Pharmacy Intern(30) ;
        15. Customer Service Representative(29) .


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      Jobs at Giant Eagle

      1 jobs in United States
      Service Desk Clerk
      Glenshaw, PA
      ·
      $31K - $38K /yr
      (Glassdoor est.)
      View job
      View all Service Desk Clerk Jobs