5mo
You're right. We wasted your time, and that's on us.
Eight interviews. Shifting goalposts. "Final round" that kept changing. Role requirements that weren't locked down until after you'd invested weeks. This is operational chaos dressed up as thoroughness.
You called it: how we treat candidates reveals our operational maturity. In this case, we failed that test badly.
What went wrong:
-We didn't finalize role requirements before starting interviews
-We had no discipline to prevent "just one more conversation"
-We didn't respect your time or professional commitments
-We lacked internal alignment and made that your problem
What we're fixing:
-Formal interview training rolling out now across all hiring managers
-Hard cap at 4-5 interviews with clear stage gates
-Locked role requirements before any candidate enters process
-Candidate experience audits to catch this before it happens again
-Your feedback landed with our leadership team. We're builders who fix problems when we see them—and you just showed us a big one.
Thank you for the accountability. We didn't earn your time or professionalism, but we're learning from it.