It's not actually a customer service position. They try to rope you into sales which requires an insurance license. They advertise opportunities for employment under many different job descriptions, but it all comes back to insurance sales
1
Other Customer Service Representative Interview Reviews for Globe Life
I applied online. I interviewed at Globe Life (Orange, CA) in Jun 2026
Interview
Interview was great! First was an online explanation of company. Then they group interview with few more applicants to explain the licensing requirements. They explained they cannot fully train until you are licensed in CA.
Interview questions [1]
Question 1
Ask to share about yourself and if interested. They are upfront about being a commission only pay.
I applied online. The process took 2 weeks. I interviewed at Globe Life (Dallas-Fort Worth) in May 2026
Interview
Getting the interview was not difficult. But, the interview was rescheduled multiple times due recruitment scheduling conflicts. Seemed unorganized. The process felt unprofessional. The interview took over two weeks to happen.