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Globe Life Liberty National Division interviews FAQs
Customer Service Representative applicants have rated the interview process at Globe Life Liberty National Division with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 42.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 2 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at Globe Life Liberty National Division overall takes an average of 4 days.
Common stages of the interview process at Globe Life Liberty National Division as a Customer Service Representative according to 14 Glassdoor interviews include:
One on one interview: 20%
Group panel interview: 17%
Background check: 17%
Presentation: 14%
Skills test: 9%
Phone interview: 9%
Personality test: 6%
IQ intelligence test: 6%
Drug test: 3%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 1 day. I interviewed at Globe Life Liberty National Division (Gainesville, GA) in Sep 2012
Interview
Contacted by company and asked to come in for an interview (out of state). Drove up to the interview to discover it was a group interview where we were given a sales pitch, by Branch Lead, about why Liberty National was the best life insurance company to work for and how they were only looking to employ the best of the best. Then we were individually taken back by various team leads and I was asked what my biggest concerns were. I told them that I needed a job with a salary because I currently have two mortgages, that I liked the company, but I had a few questions. I was told it was Commission only and it may take a month or more to receive my first paycheck and it would probably be very small. I was then asked "On a scale of 1 to 10, with ten being the most comfortable, how would you rate your interest in working with Liberty Mutual?". I was honest and said I was at an 8, even though I felt I had been brought up on false pretenses...this was a sales position, not a CSR position...I just needed a few more questions answered to feel more comfortable. I proceeded to ask one of those questions and was given a round-about answer before being taken right back to the scale. I was then told to go home and think about it and when I came to the ultimate conclusion that I was 100% in, give them a call and we could look at moving forward.
Interview questions [1]
Question 1
"Are you prepared to sell, sell, sell? Because this is a Sales position." The information I had been given was a data entry/customer support position.
I applied online. The process took 3 days. I interviewed at Globe Life Liberty National Division (Princeton, TX) in Jun 2025
Interview
They emailed me to schedule. I scheduled a phone call interview, does not require cam. Lasted about 20 mins then I was offered a job. I have no reached back out currently.
I applied online. I interviewed at Globe Life Liberty National Division (Jacksonville, FL)
Interview
It Went very well, full of information. Everyone was very nice and had good energy. They had everyone in a room like a meeting and individual interview as well. I would recommend to anyone who is interested in a sales job
I applied online. The process took 1 day. I interviewed at Globe Life Liberty National Division (Waco, TX) in Mar 2024
Interview
Training is terrible. The trainer literally reads information to you. Not much training for work from home positions. Management has no answers to anything. Coaches seemed to just be there to make sure you take breaks on time.
Interview questions [1]
Question 1
Past experience, do you have to take off if the next 90 days